Rick is a licensed insurance scammer. If you intend to make a cash payment make sure to keep receipt and confirm they record payment because they WILL keep it, run card ok file and claim a returned payment. Rick admitted it and basically said if I dont have a receipt then theres bo proof. He expresses microaggressions toward his POC consumers. I have come to the office twice and he has never even acknowledged me. Gracee the one collected our payment and did not record the cash payment but instead billed us twice for the next month. Funny thing is if I did not pay why do i have insurance when state farm does not allow coverage without a payment in place. All of my statements show payments made and the dates but he claims that payment was returned. We also made two payments in the month of February one for $121 and the second cash oayment for $108. Funny thing is we tried to use the card three different attempts and Gracee claimed thwy were being denied. We went to withdraw the money and came back and paid in cash. Its obvious she lied because she and Rick has done this before. He wasnt even shocked when we informed him. He also suspends my automatic payment so that i am left to make cash payments only. This is after the first $108 was stolen.
I reported him to NBIC AND WILL REPORT HIM TO BBB and CFPB.